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513-891-1324 for all locations
(Blue Ash, Glendale and Mason)
Your prescription for stress and pain relief in the
It is crucial for our sanitization protocol to arrive on time. We can't shift your appointment time to accommodate late arrivals.
If you are scheduled for work, on call, or could be called in for work meetings or coverage PLEASE DO NOT BOOK AN APPOINTMENT. The late cancellation policy will be enforced and the full price of the service will be charged.
We require all appointments to be held with a credit card.
Please Schedule with the CORRECT NAME and Profile of the person attending the service.
We have a 24 hr./No Show/Same Day Cancellation Policy that the FULL price of the service will be charged to your card.
By booking via telephone or online you are acknowledging this policy.
Please call 891-1324 to cancel or reschedule before the day of your service. Do not email.
Covid-19 protocol upon ENTERING our facilities:
Face coverings - Optional to those vaccinated
Per the CDC all unvaccinated clients should wear a mask to avoid potential infection and spread.
We are shoe free facility in Blue Ash and socks must be worn or provided for you (therapists have dedicated work shoes)
Per the Ohio Medical Board, we are temporarily suspending facial massages.
We have online waivers and client history intake forms that will allow us to go paperless and we have added additional Covid-19 related questions to the intake form. While some of the CDC guidlines on the intake form might be outdated please bear with us on the updating intake form process.
Please complete e-signature on the bottom of the new waiver.
ONLINE WAIVERS MUST BE COMPLETED OR THE SYSTEM WILL NOT ALLOW THE APPOINTMENT TO BE BOOKED!
Please Note: we send appointment reminders via email only.
Please be aware that every client is required to have their own profile in order to book. You may link family members and switch accounts (for minors or partners) in the booking system.
You can create an new account profile and fill out paperwork (health history, waiver and payment information) by clicking on this link:
Create a Wellnessliving Profile
You can update an existing account profile and fill out paperwork (health history, waiver and payment information) by clicking on this link:
Update a Wellnessliving Profile
For quicker on the go mobile booking, please download the Wellnessliving Achieve App to your Apple or Android device.
Trouble shooting your Wellnessliving Scheduling log in:
If it is scrolling back to the beginning of the process you need to e-sign the waiver.
If you are NOT getting email appointment reminders- please TURN ON the notifications on the bottom of your profile. We no longer text these appointment reminders.
If you are having trouble booking the system requires a 2 hour window so please call.